The 10 Best WordPress FAQ Plugins

Have you ever received the same question over and over again via email? Or lost sales because someone couldn’t find the answer they were looking for on your website? If your answer is “yes” (or a frustrated “of course!”), then you need a Frequently Asked Questions (FAQ) section. And if you’re using WordPress, you’re in luck,  there are FAQ plugins that make the job easier and more efficient, just the way we like it.

In this article, I’ll not only show you the best FAQ plugins for WordPress, but also explain why having a FAQ section can make your website more helpful and user-friendly. Let’s dive in!

Why include FAQs on your website?

If you’re asking yourself this question, the answer is quite simple. Because saving time, solving doubts and improving the user experience has never been easier. When someone visits your site, they usually have an intention, maybe to buy, gather information or hire a service. But rest assured, they’ll also arrive with questions in mind. So, if they can’t find the answer quickly, chances are they’ll head elsewhere. That’s where the magic of FAQs comes in.

A well-crafted FAQ section is not just a list of answers. It’s a strategic resource that can be the difference between a slightly confused visitor and a satisfied customer.

What are the real benefits?

1. You save time (and patience): no more replying to the same emails or WhatsApp messages over and over.
2. You build trust: anticipating questions shows you understand your audience and genuinely want to help.
3. You improve your Google ranking: well-structured FAQs can appear directly in search results.
4. You boost conversions: an unanswered doubt can block a purchase, but a clear answer can unlock it.
5. You improve mobile navigation: FAQs are light, quick to read and ideal for people in a rush, which is quite common.

Plus, a well-thought-out FAQ section gives your website a more professional feel. It’s not just an add-on, it’s an elegant way to connect with your audience and provide exactly what they need to know. And with WordPress and the right plugin, you can have it ready in less time than it takes to make a coffee.

What are the best FAQ plugins for WordPress?

Ultimate FAQ Accordion Plugin

If you want a hassle-free solution, this plugin is incredibly helpful. It has a simple interface so you can quickly create your FAQs. It works not only with WordPress but also with third-party editors. It’s one of the most complete options out there, with over 30,000 downloads. Features include unlimited entries, the ability to display them anywhere using shortcodes, and a responsive accordion layout suitable for all devices.

Quick and Easy FAQs

This plugin boasts over 20,000 active downloads, no surprise given how fast and easy it is to add FAQs. Entries are customisable and can be displayed using blocks or shortcodes. You can also group them or create filterable groups, sorted by title or date.

Arconix FAQ

This plugin has over 8,000 downloads and a 4.7 out of 5 rating. You can create FAQs in groups with tags, or as standalone open and closed questions. For longer answers, there’s also an option to open links. It’s very easy and quick to use, with clean code and wide compatibility.

Easy Accordion Free

One of the best options for creating accordion-style FAQs. It features drag-and-drop functionality, making it very fast and user-friendly. Multiple customisation options make this plugin a solid choice. No coding knowledge required. It’s fast, lightweight, mobile-compatible and has over 60,000 downloads to back it up.

Knowledge Base Documentation

If you’re looking for a powerful tool, this is the one. It helps you organise and create both FAQs and documentation. With a professional and attractive design, it’s intuitive to use. It integrates AI chatbots, pre-designed layouts, custom tables of contents and detailed content organisation. It already has over 10,000 active installations and a 4.9 rating out of 5.

Helpie FAQ

With this plugin, you can add FAQs and assign categories or tags. That way, they can be displayed anywhere on your website. You can group and filter them, and display them via shortcodes. Prefer to bulk add questions? This tool helps with that too. Don’t forget the styling options and unique display model. It has more than 10,000 downloads.

Accordions

This is a great tool to help you create more visual and user-friendly content. It includes both image tabs and accordions, FAQs, expand/collapse buttons, schema integration and more, all enjoyed by over 20,000 users.

Advanced FAQ Manager

From a single dashboard, you can manage all the FAQs you need. It lets you display questions by group and choose between accordion or synchronised styles. You can also add images or personalise the layout. Editing is easy thanks to the plugin’s simplicity.

SP FAQ Responsive

With over 4,000 downloads, this plugin ranks among the simplest and most intuitive. In no time, you can have your FAQs well organised and visually appealing for every visitor. Give your audience a reason to stay a little longer on your site!

Accordion FAQ

With more than 40,000 downloads, this is clearly another essential plugin for your site. It’s one of the top accordion-based FAQ creators for WordPress. You can add unlimited questions and collapse them with your chosen colours.

How to install a plugin

Log in to the WordPress dashboard

First, log into your WordPress panel. Enter your username and password, and you’ll be inside the dashboard.

Go to the plugins section

In the left-hand menu, click on “Plugins” and then “Add New”.

Search for the plugin

Use the search bar to type the name of the plugin you want to install.

Install and activate it

When the plugin appears, click “Install Now”. Wait a few seconds and the button will change to “Activate”. Click it, and you’re done. It’s now active on your site.

Configure your FAQs

Once activated, the plugin will appear in the WordPress side menu (sometimes under Settings, other times in its own section). From there, you’ll be able to:

1. Add new FAQ entries
2. Organise them by category or group
3. Customise their appearance (depending on the plugin)
4. Insert them into pages using shortcodes or blocks

Remember, if you’re using a visual builder like Elementor or Gutenberg, many FAQ plugins already come with dedicated blocks you can drag straight into your page layout. Super handy!